Shipping Policy

Shipping processing times

All orders are processed within 1-7 business days (excluding weekends and holidays) after placing the order. Please note that during periods of high volume, processing time may take longer than usual.  Shipping Methods and Delivery Time

Follow-up orders

Once your order has been shipped, you will receive an email with an order number. You can contact us using the form on the contact page or through the web chat so we can keep you updated on the status of your order.

Damaged or lost items

If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement. For more information, please see our  refund policies.